Shipping Policy

At BAERROW, we want your order to arrive safely and as quickly as possible. Please review the information below for details about our shipping process.

Order Processing

All orders are carefully prepared and processed after your order is placed.

Orders are typically processed within 1–3 business days. Processing times may take slightly longer during sales, new launches, holidays, or periods of high order volume.

Once your order has been shipped, you will receive a confirmation with your tracking information when available.

Shipping

We currently offer shipping to locations available at checkout.

Shipping fees and estimated delivery times are calculated and displayed during checkout based on your delivery location and selected shipping method.

Please note that delivery times are estimates and may vary depending on the destination, courier, weather conditions, public holidays, or other circumstances outside our control.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation containing your tracking information, when available.

You can use the tracking number provided to follow your order’s delivery progress.

Please allow some time for tracking information to become active after your order has been shipped.

Delivery Delays

While we do our best to ensure your order arrives within the estimated delivery timeframe, BAERROW is not responsible for delays caused by shipping carriers, customs, weather, public holidays, incorrect delivery information, or other circumstances beyond our control.

If your order appears to be significantly delayed, please contact our customer support team and we will do our best to assist you.

Incorrect Address

Please make sure your shipping information is correct before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible after delivery and provide your order number along with photos of the damaged packaging and product.

If your tracking information indicates that your package has been delivered but you cannot locate it, please contact the shipping carrier first. You may also contact us so we can assist where possible.

Questions About Your Order

If you have any questions regarding your order or shipping, please contact our customer support team with your order number so we can assist you as quickly as possible.

Thank you for choosing BAERROW.